The Gate Hospitality Critic Review
Introduction
The Gate is one of the new premium restaurants situated within Twickenham’s new East Stand development. The restaurant runs over two levels and is styled as a Steakhouse, which is popular with a rugby crowd. This is another large Twickenham facility, with a capacity of over 1,000 guests.
Location
The restaurant is situated on Levels 1 & 2 of the new East Stand. Level 1 of the restaurant has no natural light, it is a dark and atmospheric space, which compliments the steakhouse theme. Level 2 has windows overlooking the hustle and bustle of Rugby Road behind the East Stand.
Facility/Décor
The décor is basic and industrial, with exposed brickwork & heating & air-conditioning ducts. The wooden tables are what you might expect in a steakhouse, with no fancy tablecloths.
Private Tables
Private tables are available for 2-12 guests.
Admission
The tickets provided within The Gate are excellent, situated in the East Lower between the 22m and the half-way line. However, unlike the East Wing and Lock Restaurants, you do not have direct access to the seats from the restaurant.
Catering
The facility opens 3.5 hrs before kick-off. Snacks are served on arrival followed by a 4-course Chop House style menu, where premium cuts of meat and steaks are served. Twickenham Tea is served post-match.
Guests enjoying hospitality
Drinks
There is a complimentary bar, which includes Champagne throughout the day. Real ales, Guinness and premium lager & spirits are also available. Half-time drinks are also served in the restaurant. The bar closes 90 minutes after the match has ended.
Service
There is a hostess service, which enhances the drinks service.
Entertainment
There are no guest speakers which is disappointing, however, past players are on hand to socialise with guests.
Audio-Visual
There are a few TV screens in the restaurant to view other matches but certainly not enough that all guests have a view.
Car Parking
There are no car park passes included in this package, which means guests will have to use public transport, taxis, or source parking themselves in the Twickenham area.
Extras
A souvenir match programme is included.
Ratings
Understand our scoring
72 / 100
| Location | |
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| Drinks | |
| Facility | |
| Service | |
| Entertainment | |
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| Extras | |
| Total | 72/100 |
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Paul Terry (62)
Hospitality Critic Reviewer
